Communicating With You!

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  • Regardless of the amount of rates paid, ratepayers, for the most part receive the same benefits from Council in the form of service provision.

    The levying of rates is a matter of finding the balance between equity of service and ability to pay. In medium to larger strata developments, a two or three bedroom unit with perhaps two to four occupants pays considerably less rates than an average house with the same number of occupants yet has access to the same amount of services.


    Regardless of the amount of rates paid, ratepayers, for the most part receive the same... Continue reading

    Regardless of the amount of rates paid, ratepayers, for the most part receive the same benefits from Council in the form of service provision.

    The levying of rates is a matter of finding the balance between equity of service and ability to pay. In medium to larger strata developments, a two or three bedroom unit with perhaps two to four occupants pays considerably less rates than an average house with the same number of occupants yet has access to the same amount of services.


    Regardless of the amount of rates paid, ratepayers, for the most part receive the same benefits from Council in the form of service provision.

    The levying of rates is a matter of finding the balance between equity of service and ability to pay. In medium to larger strata developments, a two or three bedroom unit with perhaps two to four occupants pays considerably less rates than an average house with the same number of occupants yet has access to the same amount of services.

    What is Council considering
    Council is currently considering a proposal which would redistribute our existing rate income across all ratepayers. This would mean an increase in the minimum rates paid by some property owners and a potential reduction for others. In short, apartment owners will pay slightly more under the new structure while house owners will attract a slight reduction.

    What do we mean by the term "minimum rates"?
    The minimum rate is the amount of rates payable by owners of properties with a lower rateable value (e.g. most units). Other properties rates are calculated on their land value which means they will be higher than the minimum rate. (e.g. houses)

    What does it mean to you?
    Council is considering a 20% increase to the minimum rate. For those ratepayers who will need to pay more the average increase will be around $2.40 a week. The proposal will not result in an overall increase in council's rate income but rather a redistribution of individual rate amounts paid by individual rate payers.

    If you are a pensioner
    Pensioners are eligible for rebates on their rates. Most pensioners will need to hold a Concession Card to be eligible. Council is looking at options to help reduce the impact on pensioners including the possible reduction of charges on domestic waste services.

    Let us know your thoughts on the proposal
    Before Council makes a decision on the matter we wish to hear what the community thinks. Council's consultation program is running until Friday 10th November.


  • Please take a look at the 'Good Principles of Engagement' document in the library, which can be accessed on the right hand side of the page. These principles have been developed with community, councillor and staff input.

    This is your chance to share with us the Principles you think Council should use when communicating with you.


    Please take a look at the 'Good Principles of Engagement' document in the library, which can be accessed on the right hand side of the page. These principles have been developed with community, councillor and staff input.

    This is your chance to share with us the Principles you think Council should use when communicating with you.

  • Please tell us the best way for Council to communicate with you. Do you prefer email, telephone, regular mail, website, advertisements or social media such as Facebook or Twitter?

    We would love to hear your feedback on this topic. There is also a survey on this topic which can be accessed by clicking the "Surveys" tab on the main page.


    Please tell us the best way for Council to communicate with you. Do you prefer email, telephone, regular mail, website, advertisements or social media such as Facebook or Twitter?

    We would love to hear your feedback on this topic. There is also a survey on this topic which can be accessed by clicking the "Surveys" tab on the main page.