Willoughby Leisure Centre Customer Satisfaction Survey


Willoughby Leisure Centre is committed to its Members and high levels of service delivery. We appreciate your feedback, and for taking the time to complete this brief survey.




Willoughby Leisure Centre is committed to its Members and high levels of service delivery. We appreciate your feedback, and for taking the time to complete this brief survey.



WLC Customer Satisfaction Survey 2017

Please answer the following questions in relation to your experiences with the services at the Willoughby Leisure Centre.

Options are limited to
The first two questions relate to your satisfaction with the service you received at the Willoughby Leisure Centre. *
The first two questions relate to your satisfaction with the service you received at the Willoughby Leisure Centre. 1 - Very dissatisfied 2 3 4 5 - Very Satisfied Not applicable
Overall how satisfied were you with the quality of service?
Overall, how satisfied were you with the accessibility of the service?
How much do you agree with the following statements in relation to your experience with the Willoughby Leisure Centre? *
How much do you agree with the following statements in relation to your experience with the Willoughby Leisure Centre? 1 - Strongly disagree 2 3 4 5 - Strongly agree Not applicable
I would recommend the Willoughby Leisure Centre to a friend or relative
Staff providing the service were helpful and understanding
The service I received met my level of expectation
I was treated fairly
I was informed of everything I had to do to get the service
Staff were knowledgeable and competent
Staff went the extra mile to make sure I got what I needed
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