Draft Delivery Program 2025-2029 and Operational Plan 2026/27
We're seeking your feedback on some important planning documents.
The draft Delivery Program 2025-2029 and Operational Plan 2026/27:
The Delivery Program is a 4-year plan that outlines out the actions, services and projects Council intends to deliver during its 4-year term, aligned with the community's long-term goals set out in Our Future Willoughby 2036 - Community Strategic Plan
The Operational Plan outlines the specific actions, services and projects Council proposes to deliver that financial year, and how these will be funded. The 2026/27 Operational Plan is the second year of implementing the Delivery Program.
The draft Long Term Financial Plan 2026-36: demonstrates how the actions, services and projects in the Delivery Program and Operational Plan will be funded, in order to meet the objectives of Our Future Willoughby 2036 - Community Strategic Plan.
The draft Fees and Charges 2026/27: includes user fees and charges proposed for the 2026-27 financial year. The fees include those that are set in line with the cost of providing the service, benchmarking with the market, or as stipulated by legislation.
Council reviews these documents every year and the community is given the opportunity to provide feedback. All feedback received will be considered and reported back to Council.
View the plans
Download the draft Delivery Program 2025-2029 and Operational Plan 2026/27 using this link
Download the draft Long Term Financial Plan 2026-36 using this link
Download the draft Fees and Charges 2026-27 using this link
Physical copies are available to read at:
- Customer Service (31 Victor Street, Chatswood)
- Chatswood Library (The Concourse, Victoria Avenue)
- Dougherty Centre (7 Victor Street, Chatswood)
Document highlights
How we spend the budget across the five Community Strategic Plan outcomes
| Outcome 1: A City that is green | $30.7 million |
| Outcome 2: A City that is connected, inclusive and resilient | $26.7 million |
| Outcome 3: A City that is liveable | $43.5 million |
| Outcome 4: A City that is prosperous and vibrant | $25.8 million |
| Outcome 5: A City that is effective and accountable | $30 million |
Some key projects for 2026/27 across the five Community Strategic Plan outcomes
- Middle Harbour catchment walking track repair and upgrades: $159,650
- Pacific Highway Shared Path construction - Chatswood to St Leonards: $1,558,000
- Beauchamp Park Pavillion upgrade and new public toilets: $900,000
- Reimagining Chatswood - developing a renewed 20-year vision for the CBD: $700,000
- Road pavement repair and renewal program: $3,670,000
Some key activities for 2026/27 across the five Community Strategic Plan outcomes
- Managing 330ha of bushland and running a diverse environmental education program
- Implementing new cycling paths and providing 5 libraries with diverse programs
- Maintaining 147 parks and reserves, 95 sports grounds and courts, and 455ha of open space
- Developing a Net Zero Emissions Roadmap & Chatswood Night-time economy improvements
- Implementing business improvement processes, providing diverse community grants
2026/27 Budget Highlights
- $156.7 million to deliver services and programs
- $40.3 million for capital works (construction projects)
- $5.8 million forecast budget surplus
- $2 million efficiency target each year
- 3.5% Consumer Price Index rate increase
How to have your say
- Online: Complete the form below
- Email: IPR@willoughby.nsw.gov.au
- Post: Write to Willoughby City Council, PO Box 57, Chatswood 2067
- Drop-in information sessions: Come to one of these sessions to learn more and ask questions
| Date | Time | Location |
| Saturday 2 May | 9am-11am | Artarmon Parklands Community Garden, 1A Burra Rd, Artarmon |
| Saturday 9 May | 10am-12pm | Artarmon Reserve, Burra Rd, Artarmon |
| Wednesday 13 May | 12.30pm-2pm | Dougherty Community Centre, 7 Victor St, Chatswood |
| Saturday 16 May | 2pm-4pm | Chatswood Library, Lower Ground, The Concourse, 409 Victoria Ave |
| Saturday 23 May | 2pm-4pm | Chatswood Library, Lower Ground, The Concourse, 409 Victoria Ave |
Submissions close Tuesday 26 May 2026
Your privacy
Willoughby City Council takes the privacy of the participants completing this form very seriously. By making a comment or submission, you are consenting to that information being used or reproduced anonymously in Council's strategic documents and reports. All personal details and identifiers will be redacted. For further information regarding your privacy and how we will use your information, please refer to Council's Privacy Management Plan.
Questions
Please contact Corporate Planning and Performance Officer, Melinda Stephen on (02) 9777 1000 or email: IPR@willoughby.nsw.gov.au
What happens next
Once this engagement has closed, all submissions and comments will be reviewed, collated into an engagement outcomes report and reported to Council at one of its meetings. At this meeting, Council will consider the report and decide on the final version of these documents.
