What we're doing

Council is seeking to understand the needs and challenges of the local food delivery industry and its customers in order to better support its safe and successful operation in our community.

We're listening to the views and experiences of:

  • local food delivery riders and drivers
  • residents
  • businesses such as local restaurant and service delivery platforms
  • other relevant organisations

We'll be using this information, meetings with drivers/riders and other research to propose a program of supportive measures and activities that Council can deliver on over time.

The proposed program will be presented to Council at one of its meeting for its decision on the next steps.

市议会旨在深入了解本地餐饮外卖行业及其客户的需求与挑战，以更好地保障该行业在本社区内安全、顺利地运营。

我们希望广泛听取以下各方的意见与经验：

  • 本地外卖骑手与司机
  • 社区居民
  • 本地餐馆及配送服务平台等商家
  • 其他相关组织

我们将结合这些反馈及相关研究，提出一套支持性措施与活动方案，由市议会逐步推进落实。

该拟议方案将于今年晚些时候提交市议会会议审议，以决定下一步工作安排。

How you can get involved

Engagement closes on Sunday 13 December 2026


1. Complete the survey

2. Or email or post your feedback

Email email@willoughby.nsw.gov.au or post to:

John Elliott, Economic Development Manager
Willoughby City Council,
PO Box 57,
Chatswood 2067

Project Stages

  • Timeline item 1 - active

    Engagement open

    This engagement is open from 13 November to 13 December 2026

  • Timeline item 2 - incomplete

    Under review

    All comments will be considered, and an engagement outcomes report prepared.

  • Timeline item 3 - incomplete

    Council report

    The engagement outcomes will be reported to Council for next steps

Once this engagement has closed, all response will be reviewed, analysed and a Community Engagement Outcomes Report prepared. The engagement outcomes will be used along with other research to develop a program of support and activities. This will be reported to Council at one of its meetings. At this meeting, Council will consider the plan and make a decision on whether to adopt it. Everyone who has participated in this engagement and provided their email address will be notified when the matter is going to Council.

Willoughby City Council takes the privacy of the participants engaging online very seriously. By making a comment or submission, you are consenting to that information being used or reproduced anonymously in Council's strategic documents and reports. All personal details and identifiers will be redacted. For further information regarding your privacy and how we will use your information, please refer to Council's Privacy Management Plan.

Google Translate
Find it at the top left of this screen. It is a guide only and may not be completely accurate.

Call us using an interpreter
If you'd like to speak to Council staff in your home language, call the Translating and Interpreting Service on 131450, and ask them to call us on (02) 9777 1000.

您可以在屏幕左上角找到谷歌翻译。它仅供参考，可能并不完全准确。如果您想

用您的母语与市政工作人员交谈，请致电

翻译和口译服务热线 131450，并请他们致电 (02) 9777 1000 联系我们。