Shared E-Bike and E-Scooter Operator Guidelines

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Comment on our new draft guide to make sure shared e-mobility services operate in a safe and equitable way

Background:
Willoughby City Council is committed to improving sustainable and accessible transport options across the LGA. As shared e-mobility devices such as e-bikes and scooters become more common, we're taking proactive steps to regulate their safe and responsible use on public land.

To support this, Council has developed a Draft Shared Electric Mobility Operator Guidelines document. This aims to ensure that shared e-mobility services operate in a way that is safe, equitable, and consistent with Council’s broader transport, accessibility, and sustainability goals.

Shared e-mobility services can offer flexible, low-emission transport options—but without clear local guidelines, they can pose risks to safety, accessibility, and visual amenity. These guidelines aim to strike a balance between innovation and regulation.


Who the guidelines are for
The standards, conditions, and approval processes are for shared e-Mobility operators seeking to operate within the Willoughby LGA.


What the guidelines cover

  • Clear requirements for e-mobility operators, including safety, redistribution, insurance, and compliance obligations.
  • Footpath and public space management to reduce clutter, maintain accessibility, and prevent obstruction.
  • Integration of shared e-mobility with public and active transport infrastructure.
  • Rules around parking, asset placement, and data sharing, including GPS tracking and incident reporting.
  • Encouragement of responsible operators to promote public safety, environmental sustainability, and community amenity.



How to get involved

Read the draft Guidelines and have your say by:

  • Completing the form below
  • Emailing email@willoughby.nsw.gov.au Attn Scipio Tam(External link)
  • Writing to Willoughby City Council, PO Box 57, Chatswood 2067 Attn Scipio Tam

Submissions Sunday 10 August 2025


Your privacy
Willoughby City Council takes the privacy of the participants completing this survey very seriously. By making a comment or submission, you are consenting to that information being used or reproduced anonymously in Council's strategic documents and reports. All personal details and identifiers will be redacted.
For further information regarding your privacy and how we will use your information please refer to Council's Privacy Management Plan.

Comment on our new draft guide to make sure shared e-mobility services operate in a safe and equitable way

Background:
Willoughby City Council is committed to improving sustainable and accessible transport options across the LGA. As shared e-mobility devices such as e-bikes and scooters become more common, we're taking proactive steps to regulate their safe and responsible use on public land.

To support this, Council has developed a Draft Shared Electric Mobility Operator Guidelines document. This aims to ensure that shared e-mobility services operate in a way that is safe, equitable, and consistent with Council’s broader transport, accessibility, and sustainability goals.

Shared e-mobility services can offer flexible, low-emission transport options—but without clear local guidelines, they can pose risks to safety, accessibility, and visual amenity. These guidelines aim to strike a balance between innovation and regulation.


Who the guidelines are for
The standards, conditions, and approval processes are for shared e-Mobility operators seeking to operate within the Willoughby LGA.


What the guidelines cover

  • Clear requirements for e-mobility operators, including safety, redistribution, insurance, and compliance obligations.
  • Footpath and public space management to reduce clutter, maintain accessibility, and prevent obstruction.
  • Integration of shared e-mobility with public and active transport infrastructure.
  • Rules around parking, asset placement, and data sharing, including GPS tracking and incident reporting.
  • Encouragement of responsible operators to promote public safety, environmental sustainability, and community amenity.



How to get involved

Read the draft Guidelines and have your say by:

  • Completing the form below
  • Emailing email@willoughby.nsw.gov.au Attn Scipio Tam(External link)
  • Writing to Willoughby City Council, PO Box 57, Chatswood 2067 Attn Scipio Tam

Submissions Sunday 10 August 2025


Your privacy
Willoughby City Council takes the privacy of the participants completing this survey very seriously. By making a comment or submission, you are consenting to that information being used or reproduced anonymously in Council's strategic documents and reports. All personal details and identifiers will be redacted.
For further information regarding your privacy and how we will use your information please refer to Council's Privacy Management Plan.

  • Submission form - Draft Shared E-Mobility Operator Guidelines

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Page last updated: 24 Jul 2025, 07:48 AM